#011. Delivery Markets
We accept delivery addresses in China, India and Bangladesh. Enter your complete country, region, city and street address at checkout. If a particular location cannot be served, our team will contact you before dispatch.
Lumelle Customer InformationOctober 2026
Shipping & Delivery Policy
Sourced in Yancheng, China. Delivery is available across China, India and Bangladesh.
Serving China · India · Bangladesh
“Lumelle sources products directly from manufacturers in Yancheng, Jiangsu, China, and serves customers in China, India and Bangladesh. Delivery charges, when applicable, are shown at checkout before you place your order.”
#022. Order Processing & Dispatch Timelines
We begin processing once an order is confirmed. Dispatch time depends on the item, stock availability and destination. Contact us before ordering if you need an estimated dispatch date for a specific product.
#033. Estimated Transit Windows by Country
Delivery time varies by destination and carrier. We can share an estimate for your address before you order. Once a shipment is arranged, any available carrier and tracking information will be added to your order.
#044. Shipping Fees & Free Delivery Thresholds
Any delivery fee and applicable free-delivery promotion are shown in your chosen currency at checkout before you submit an order. The final amount is calculated from your destination and the offers active at that time.
#055. Real-Time Tracking & Notifications
Use the Track Order page with your order number and phone number to see the status recorded by Lumelle. Carrier and tracking details appear there when they have been added to the order.
#066. Delivery Attempts & Cash on Delivery (COD)
Delivery attempts and rescheduling depend on the carrier serving your address. When Cash on Delivery is offered at checkout, please ensure someone can receive the parcel and pay the amount shown in the local currency. Contact us if you need help with a delivery.
Need more information?
Have a question about this policy? Contact our team for help.
Contact us by email or WhatsApp.